Confirmation emails may be going to your spam or promotions folders instead of the intended inbox. Some solutions include: 

• Add "support@triedandtruexo.com" to your email contacts list so it recognizes us as a sender and does not filter to spam/promotions.
• Once you have the first confirmation email, "move to" inbox. 
• Select "support@triedandtruexo.com" as a trusted sender.

Please let us know if this does not solve the problem!